Frequently Asked Questions

Frequently Asked Questions

How can I pay for the products? 
You can use the credit card method provided when you check out. 

How does Delivery work? 
We deliver throughout the province of Ontario and deliveries take place between the hours of 9am and 5pm from Monday to Friday. 

What does Delivery cost? 
For example, for the following cities, there is a delivery fee of $20 for 1 case. If 2 cases or more are ordered, the delivery fee gets waived: 

  • Toronto, Mississauga & GTA
  • Vaughan, Richmond Hill, Markham, Aurora & York Region 
  • Barrie
  • Oakville, Burlington, Hamilton, Golden Horseshoe
  • Guelph, Brantford, Waterdown, Elora
  • Kitchener, Waterloo
  • London
  • Ajax, Pickering, Whitby
  • Ottawa, Kingston

For the following postal codes, there is a delivery fee of $25 for 1-2 cases. If 3 cases are ordered, the delivery fee is waived: 

  • Muskoka, Collingwood, Huntsville
  • Kawarthas 
  • Windsor
  • Haliburton
  • Port Dover
  • Port Stanley
  • Amherstberg
  • Goderich
  • Bayfield

For the following cities that fall into the regions below, there is a delivery fee of $25 for 3 cases or less. If 4 cases or more are ordered the delivery fee gets waived: 

  • Parry Sound, Sudbury, North Bay, 
  • Sault Ste. Marie

How long does it usually take to receive the wine once I have placed the online order? 
You will receive your order between 2-3 business days.